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SugarCRM Overview
Managing your relationships has never been sweeter with SugarCRM, the fastest growing CRM software today. SugarCRM is a comprehensive, all-in-one, adaptable CRM solution with marketing automation, sales force automation, support and help desk, contract management, and plenty more. Sugar manages every interaction with prospects, customers, partners, vendors, resellers, and all other relationships that are critical to your business. SugarCRM is easy to use, simple to customize, and less expensive than Salesforce.com and other systems that will try to upsell you on even the most basic features. Take a free 7-day trial of Sugar today!
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Capture Every Sales Opportunity
Managing your relationships has never been sweeter with SugarCRM, the fastest growing CRM software today. SugarCRM is a comprehensive, all-in-one, adaptable CRM solution with marketing automation, sales force automation, support and help desk, project management, and contract management solution ideal for managing every interaction with prospects, customers, partners, vendors, resellers, and all other relationships that are critical to your business.
Enable Your Sales Reps with the Tools to Close Opportunities
Sugar comes out-of-the-box with all the tools you need to sell, including:
  • Account specific dashboards
  • Social selling
  • Mobile CRM
  • Email, calendar and file management integrations
  • Sales analytics
Sugar Sales Tab
The Medium is the Message
Use Sugar to communicate effectively and clearly with customers and prospects. Sugar’s campaigns and lead generation tools organically build lists of people interested in your products and services. Send highly customized messages targeted at prospects based off their interests. Report off of your marketing efforts to see which campaigns are creating the most opportunities and closing the most business.
Get Your Message Heard by the Right People
Sugar comes out-of-the-box with all the tools you need to generate opportunities, including:
  • Web-to-lead forms
  • Email campaigns
  • Marketing campaigns with analytics
  • Closed loop intelligence
Sugar Sales Tab
Support Your Customers the Right Way
Sugar’s built-in customer support portal provides your customers with instant access to your knowledgebase, support tickets, and bug fixes. Display custom dashboards for your support reps so they can see their open cases and communication all from one screen. Assign support tickets, and give your customers a secure login to add notes against their open cases.
Enable You Support Reps with the Tools to Serve your Customers
Sugar comes out-of-the-box with all the tools you need to support, including:
  • Customer support portal
  • Knowledgebase
  • Case and defect management
  • Support and service analytics
  • Social service
Sugar Sales Tab
Innovate with Sugar’s Extendable Platform
Sugar’s highly extensible architecture enables you to rapidly build and deploy powerful applications, custom solutions, and business process enhancements to your entire organization. Host Sugar in the cloud or manage it yourself on-premise. Sugar delivers the flexibility, agility, and simplicity to make it your own, with the capacity to mold it to the simplicities and complexities of your business..
Flex Sugar to fit the way you do business
Sugar bends with your business, allowing you to create the perfect CRM, with features such as:
  • Automated workflow
  • Build custom modules
  • Configure and create
  • Mobile CRM
  • Free extensions
  • On-premise or on the cloud
  • Data residency control
  • Security and access control
Sugar Sales Tab